This Offer Agreement (hereinafter referred to as the “Agreement”) is an official public offer addressed to any individual or legal entity, hereinafter referred to as the “Customer,” who expresses their agreement to the terms of this public offer by its full and unconditional acceptance.
The Customer is required to thoroughly review this document before making any payment.
Company: NSO Technologies, operating under the trade name TELOLOVE.com, hereinafter referred to as the “Contractor,” offers online courses and related educational services listed on the website https://telolove.com. By accepting this Agreement, the Customer enters into a legally binding contract with the Contractor for the provision of paid educational services under the terms outlined below.
1. TERMS AND DEFINITIONS
For the purposes of this Agreement, the following terms shall have the meanings assigned to them:
- Offer: This document published on the website https://telolove.com, representing a public proposal to enter into a contract for services.
- Acceptance of the Offer: The full and unconditional acceptance of this Offer by the Customer, achieved through the actions specified in Section 2.2 of this Agreement. Upon acceptance, this Offer becomes a binding Agreement.
- Customer: Any adult individual or authorized representative of a minor who has accepted the Offer and intends to use the paid educational services provided by the Contractor.
- Agreement: The contract formed between the Customer and the Contractor as a result of the Acceptance of this Offer.
- Website: The online platform where detailed information about the content and cost of the courses is provided, located at https://telolove.com.
- Tariff: The specific set of services included in the cost of a course, as listed on the course page on the Website.
2. SUBJECT OF THE AGREEMENT
2.1. The Contractor agrees to provide, and the Customer agrees to pay for, educational and consulting services as specified in the selected course.
2.2. The Customer’s payment for a course constitutes full and unconditional acceptance of the terms of this Agreement.
2.3. The cost of services under this Agreement is listed on the Website and corresponds to the specific course selected by the Customer, based on the tariff displayed on the course page.
3. RESPONSIBILITIES OF THE CONTRACTOR
3.1. The Contractor is responsible for organizing and ensuring the proper and high-quality delivery of the services outlined in Section 2.1, according to the curriculum and tariff chosen by the Customer.
3.2. The Contractor will provide the Customer with access to educational materials and any necessary communications through the contact information provided by the Customer at the time of purchase.
4. RESPONSIBILITIES OF THE CUSTOMER
4.1. The Customer is responsible for providing accurate and up-to-date information during the course purchase process on the Website.
4.2. The Contractor reserves the right to refuse service if the Customer provides false or misleading information.
4.3. The Customer agrees not to share the course materials or any other information received during the course with third parties.
5. RIGHTS OF THE CONTRACTOR AND THE CUSTOMER
5.1. The Contractor reserves the right to engage third-party service providers to fulfill its obligations under this Agreement, remaining responsible for their actions.
5.2. The Customer has the right to request a change in the contact information, such as the phone number or email address, used to receive course-related information.
5.3. The Contractor may terminate the provision of services and refund any prepaid fees in cases of inappropriate behavior, including but not limited to aggression or disrespectful conduct by the Customer.
6. PAYMENT FOR SERVICES AND REFUND POLICY
6.1. The Customer shall pay for the services outlined in Section 2.1 in the currency specified on the Website. Payment is made by selecting an appropriate payment method after confirming the order.
6.2. Full payment is required before the start of the course, and payment is processed through the Contractor’s designated payment system.
6.3. Payment is considered complete once the funds are received in the Contractor’s account. For payments processed via third-party systems (e.g., PayPal), payment is considered complete upon confirmation from the payment processor.
7. COPYRIGHT AND PRIVACY
7.1. The Customer acknowledges and agrees to respect the Contractor’s intellectual property rights for all course materials.
7.2. The Customer is prohibited from copying, distributing, or reproducing any video or text materials from the courses.
7.3. The use of course materials for commercial purposes, or sharing them with third parties, is strictly prohibited. Violations will result in the termination of this Agreement without refund.
7.4. The conclusion of this Agreement does not constitute confidential information unless explicitly agreed by both parties.
7.5. The parties agree to keep any information shared during the execution of this Agreement confidential, unless disclosure is required by law or mutual consent is given.
8. PROCESSING OF THE CUSTOMER’S PERSONAL DATA
8.1. The processing of the Customer’s personal data is governed by applicable data protection laws.
8.2. When making a purchase on the Website, the Customer provides personal information, including but not limited to, their email address, phone number, and IP address.
8.3. By submitting personal data, the Customer consents to its processing by the Contractor for purposes such as fulfilling contractual obligations, promoting services, conducting surveys, and ensuring customer satisfaction.
8.4. Personal data processing includes collection, storage, use, and other actions necessary for the provision of services.
8.5. The Contractor may use cookies and similar technologies for website analytics and marketing purposes, with the Customer’s consent.
8.6. The Contractor collects IP address information to monitor site usage and prevent fraudulent activity, but this information is not used to personally identify users.
8.7. The Contractor is not responsible for the disclosure of personal information that the Customer has made publicly accessible on the Website.
8.8. The Contractor may store communication records with the Customer and undertakes to protect such information from unauthorized access.
9. MODIFICATION AND TERMINATION OF THE AGREEMENT
9.1. The terms and conditions of this Agreement may be modified by the Contractor at any time. Such modifications will become effective upon their publication on the Website, unless otherwise specified. The Customer is responsible for regularly reviewing the terms of the Agreement.
9.2. This Agreement may be terminated by mutual agreement of both parties or unilaterally in accordance with the terms of this Agreement and applicable law.
9.3. The Customer may terminate the Agreement by submitting a written request via email within 24 hours of making the payment. In such cases, the Contractor will process a refund within ten (10) working days, provided that the course has not yet commenced.
9.4. The Contractor reserves the right to terminate the Agreement immediately without refund if the Customer violates the terms outlined in Sections 7 (Copyright and Privacy) or 8 (Processing of the Customer’s Personal Data).
9.5. The Agreement shall be considered terminated from the date the Customer receives a written notice from the Contractor regarding the termination of the Agreement due to the Customer’s breach of contract.
10. LIABILITY FOR NON-PERFORMANCE OR IMPROPER PERFORMANCE OF OBLIGATIONS
10.1. In the event of non-performance or improper performance of obligations under this Agreement, both parties shall be liable in accordance with applicable civil and consumer protection laws.
10.2. The Customer acknowledges and agrees that actions taken during the purchase process on the Website have the same legal consequences as signing a written contract.
10.3. The Contractor does not guarantee the uninterrupted and error-free operation of the Website or associated online resources. However, the Contractor will take reasonable measures to resolve any issues that arise.
10.4. Neither party shall be held liable for failure to perform obligations due to force majeure events, including but not limited to natural disasters, acts of war, or government actions. The party affected by such circumstances must notify the other party in writing as soon as possible.
11. TERM OF THE AGREEMENT AND OTHER CONDITIONS
11.1. This Agreement comes into effect from the moment the Customer accepts the Offer by making a payment and remains in effect until both parties have fulfilled their respective obligations.
11.2. The Contractor reserves the right to amend this Agreement at any time. Any changes will be effective upon posting the updated Agreement on the Website, unless a different effective date is specified.
11.3. The educational services provided under this Agreement are considered complete once the Customer has been granted access to the course materials, has completed the course assignments, and has received all teaching support as outlined in the course description. If the Customer has not raised any claims within five (5) working days after the course has ended, the Agreement is considered fully executed.
CONTACT US;
NSO TECHNOLOGIES
contact@telolove.com